Docs Account & billing

Plans, billing, and cancellation

Tier comparison, payment methods, grace periods, downgrades.

Three paid tiers: Trader, Pro, Elite. Monthly or annual. Cancel anytime. Below the mechanics; the live pricing lives at /pricing.

Tier mechanics

  • Trier limits. Trader = 1 trading account; Pro = 5; Elite = unlimited.
  • AI budget. Relative monthly cap per tier ("low / higher / generous"). Heuristic fallback when the cap is hit — features stay usable.
  • Replay. All paid tiers get 1m + higher TFs. Elite adds sub-minute (1s / 5s / 15s / 30s).

Payment methods

Stripe Checkout supports both card and SEPA Direct Debit. Card for instant signup and non-EU users; SEPA for European accounts (lower fees, set-and-forget). EU VAT is handled by Stripe Tax — invoices show the right rate for your billing country.

Cancellation

Customer Portal (linked from Settings → Billing): cancel anytime. The subscription stays active until the end of the current billing period; no pro-rating. After expiry you're moved to the FREE tier — all your trade history is preserved, but features above FREE are gated until you re-subscribe.

Failed payments

Stripe retries automatically. If the retries fail, you enter a 7-day grace period — the app stays writable but a banner warns you. After 7 days the app goes read-only until billing is resolved. Resolve from the customer portal; access is restored immediately on successful payment.

Downgrade

Downgrading preserves all data. You'll be reminded if you have more trading accounts than the new tier allows; archive any you don't need (archiving doesn't lose trade history — those trades still show in analytics).

Tax invoices live in the customer portal as PDFs. The portal is reached via Settings → Billing → Manage subscription; the link is signed and expires after 1 hour.